Damaged garage door cable.
Our professional technicians started the job by first loosening the extension springs on both sides to have an easy access to the cables. Once the ruined part was removed and replaced with a new one, we did the same for the second cable, as it wasn't in the best shape either. We then reattached the springs and checked the door's functionality to ensure it was able to move smoothly.
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* $29 service call - deducted from the service
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